Familiar tools. Less disruption.
We work with your existing inputs, systems and handoffs. Small workflow changes are agreed where they meaningfully improve the outcome.
An AI implementation lab
AI that works
the way you do.
Custom AI execution, built around your business. Keep the tools and workflows you know. Put AI to work in between.
Your business, connectedWith Secondee
Familiar inputsPurpose-built executionFamiliar outputs
Your systems.
Your business rules.
Your way of working.
More capacity to get things done.
The opportunity
Software should adapt
to the business.
For years, businesses changed how they worked to fit their software. We believe AI is changing that equation.
As the cost of building and adapting software falls, custom execution becomes possible for more workflows. In some cases, fitting AI to your business may cost less than fitting your business to another product.
That is our thesis. We put it to the test through complete implementations and the real cost of keeping them running.
Our approach
Keep both ends.
Adapt the middle.
Your customers keep sending information in familiar ways. Your team keeps getting the results it needs. Secondee handles agreed tasks in between.
Your existing input
A customer emails
an order.
The same inbox. The same customer experience.
Customer orderPurchase order attached
Secondee takes it from here
The work
in between.
- Read the order and attachments
- Match customer and product records
- Check required details
- Prepare the order for review
Missing information? Flag it to the owner.
Your familiar outcome
An order, ready
for review.
Your operations team stays in its existing order system.
Order record preparedAwaiting human approval
Your existing input
A document lands
in a shared folder.
The files and folder structure your team already uses.
Supplier documentDetails to check against a record
Secondee takes it from here
Checks, with
the context.
- Extract the relevant fields
- Compare against existing records
- Apply your validation rules
- Prepare a summary with sources
A mismatch? Send it to the reviewer.
Your familiar outcome
A clear review
in the right place.
Checked fields and flagged differences in your existing review queue.
Review summary preparedSource references included
Your existing input
Updates live
across your tools.
The systems and spreadsheets where work already happens.
Weekly status updatesRecords across connected tools
Secondee takes it from here
Less chasing.
More clarity.
- Gather the agreed status records
- Check dates and missing updates
- Highlight overdue items
- Prepare your usual report
Conflicting updates? Ask the task owner.
Your familiar outcome
The report
your team knows.
The same reporting format, with open items clearly surfaced.
Status report preparedReady for the owner to review
Where we start
The work between
the work.
Copying from an email into a system. Checking one record against another. Chasing a missing update. This is the human middleware that keeps a business moving.
We start with frequent, digital tasks whose results can be checked and whose errors can be caught and recovered.
Read & extract
Turn emails, documents and forms into information your tools can use.
Check & prepare
Match records, apply business rules and prepare updates for review.
Track & report
Follow agreed steps, assemble reports and surface what needs attention.
Built to fit
Your business
sets the brief.
A secondee joins an existing team to do a defined job. We bring that idea to AI: execution shaped around your operations, with ongoing implementation support.
Your rules, made operational.
Business context, permissions, execution steps and checks are tailored to the task. Your team keeps control of approvals and exceptions.
The right tools for the task.
We combine APIs, software rules, interface automation and AI models as needed. Model choices follow measured task performance.
Custom delivery. Shared learning.
Reusable connectors, execution components and evaluation methods reduce repeated work. Client data and configurations stay separate.
Working with us
One workflow.
Then the next.
Start with a bounded task and a clear definition of done. Expand when the evidence supports it.
-
01
Diagnose
Map the workflow, choose a task and agree the owner, operating boundaries and baseline.
A clear scope -
02
Run a paid pilot
Build and evaluate against real work. Measure quality, review effort and the full cost of delivery.
Evidence to decide -
03
Implement & support
Put the workflow into operation. Monitor results and maintain it as your systems and needs change.
Ongoing operation
The standard we work to
Useful work.
Measured honestly.
We do not start with an automation percentage. We start with the value left after all the costs are counted.
- Net time saved
- After human review, corrections and rework.
- Real operating impact
- Less backlog, overtime or outsourcing, or more work your team can handle.
- Positive total return
- After implementation, model usage, operation, maintenance and errors.
Start with Secondee
What’s waiting
between your systems?
Tell us what gets copied, checked, chased or re-entered.
One
workflow is a good place to start.